Use cases
We deliver the output of a function, not a seat or an hour. Look at it by role, by the kind of work, or by industry. Whichever way, we ship it to production and only get paid when the number moves.
The inbound queue grows faster than the team can clear it.
We answer and close the routine queries, log and route the rest, and pass only the genuinely hard cases to your people.
Paid on what we resolve, not a seat per agent.
Reps lose their week to research, list-building and follow-up.
We research and qualify prospects, write and send the outreach, and book meetings into their calendars.
Measured in qualified meetings, not licences.
The recurring production work backs up behind the big campaigns.
We produce the copy, briefs, reporting and competitor research, finished and in your brand voice, ready to ship.
Paid on the output delivered, not a tool to operate.
Routine processes only move when someone shepherds them.
We run them end to end, action the requests, reconcile the records, and flag the exceptions that need a person.
Throughput as the number that matters.
The monthly cycle eats the team in matching and chasing.
We process and match invoices and expenses, draft the reports, and reconcile the numbers, raising anything that does not tie out.
Paid on the cycle closed, faster and cleaner.
Hiring and onboarding admin pulls the team off the human work.
We screen candidates, handle onboarding paperwork, and answer the routine policy and benefits questions.
Your people left with the decisions that need a person.
Your team keys in invoices, POs and statements by hand, all day.
We read each one, match it to the PO, code it, and post it.
Paid on the hours and the errors we remove.
Claims and cases stall in manual checks and chasing.
We move them through intake, checks and decisions without the chase.
Paid on throughput and cycle time, not a licence.
Turning a scope or RFP into a priced response eats days.
We draft a priced, on-brand response your team only checks.
Measured in win rate and time to send.
The recurring reports nobody has time for slip every week.
We produce them from your own data, ready to sign off.
Paid on the time given back.
Shared inboxes bury the requests that actually matter.
We read, sort, route and draft replies so the right thing moves fast.
Measured on response time.
Reconciliation across systems never quite gets finished.
We match across systems and clear the backlog, then keep it clear.
Paid for the backlog cleared and kept clear.
Reconciliation, onboarding checks and document review, all manual.
We do them to an audit standard, inside your controls.
The outcome measured, the work accountable.
Clinical people lose hours to administrative load.
We handle intake, claims and compliance behind the care.
Clinical people back on clinical work.
The commercial back office runs on spreadsheets and memory.
We handle quotes, variations and compliance packs.
We know this one well. It feeds Plumb.
Orders, dispatch and exceptions live in inboxes.
We clear them out of the inbox and the spreadsheet.
Throughput as the number that matters.
Document and research work sits between billable hours.
We resolve the repeated work around the edges.
Your people stay on the billable work.
High-volume processing and case work, done by hand.
We handle it to standard, with permissions respected.
Provenance and governance built in, not bolted on.
Not on the list? The list is not the limit. If the work is repeated and the number is measurable, we can take it on.
Tell us the task your team does by hand every week. We will tell you what it is worth to resolve.
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